Terms and Conditions of Service
1. Location and Hours of Operation
Departures take place from:
CSL Marina, in front of Casa Country, Plaza Bonita, Lote Marina, Centro, 23472 Cabo San Lucas, B.C.S., Mexico.
Hours of operation: 7:00 AM to 10:00 PM
2. Reservations and Payments
To confirm your reservation, a minimum deposit of MXN $1,000 is required. This deposit is non-refundable if the customer cancels the reservation.
Service rates are calculated by the hour, regardless of the number of passengers, subject to the maximum capacity of each vessel as detailed below.
3. Maximum Capacity by Vessel
- El Coqueto: up to 15 passengers
- La Tora: up to 20 passengers
- Red Princess: up to 8 passengers
- Blue Princess: up to 8 passengers
- Grouper: up to 20 passengers
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4. Rules of Use and Safety
Punctuality
- Rental time begins and ends according to the scheduled booking time. Rental periods will not be extended due to late arrivals.
- Guests are encouraged to arrive at the meeting point at least 15 minutes before departure.
Safety on Board
- Life jackets must be worn whenever instructed by the crew.
- Running on board, jumping into the water without authorization, or handling navigation equipment is strictly prohibited.
- Minors must remain under the supervision of a responsible adult at all times.
Alcohol and Illegal Substances
- Moderate consumption of alcoholic beverages is permitted.
- Possession or consumption of illegal drugs or substances is strictly prohibited.
Behavior and Conduct
- Offensive language, aggressive behavior, or any conduct that causes discomfort to other passengers or crew members is prohibited.
- Any action that places the safety of passengers, crew members, or the vessel at risk may result in the immediate termination of the service without a refund.
Music and Environmental Responsibility
- Music must be kept at a moderate volume, particularly in protected areas or when near other vessels.
- Throwing trash or any other waste into the ocean is strictly prohibited. Waste containers are available on board.
Damage and Responsibility
- Any damage caused to the vessel, equipment, or facilities as a result of improper use will be the direct responsibility of the customer.
- Pets are not allowed on board unless prior authorization has been granted.
5. Cancellations and Changes Due to Weather Conditions
- In the event of unfavorable weather or safety-related circumstances, the company or captain may cancel or reschedule the trip without liability.
- For voluntary cancellations by the customer, notice must be provided at least 48 hours in advance in order to request a change of date. The reservation deposit is non-refundable.
6. Limitation of Liability
Cabo Fun Cruises is not responsible for personal belongings that are lost, misplaced, or left behind during the service.
7. Respectful Treatment of the Crew
Our crew is trained to provide assistance and help ensure the safety of all passengers. Guests are expected to treat all crew members with respect and courtesy at all times.
